Privacy Policy
At Duratuf, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.
What we collect
We may collect personal information when you interact with us, including:
- Your name and contact details (such as email, phone number, and address)
- Information you provide through forms, enquiries, or orders
- Details about how you use our website (via cookies and analytics tools)
How we collect it
We collect information when you:
- Browse our website
- Submit a form or enquiry
- Request a quote or place an order
- Contact us directly
We may also collect data through cookies and tracking tools to understand how our website is used.
Why we collect it
We use your information to:
- Respond to enquiries and provide quotes
- Process orders and arrange delivery
- Improve our products, services, and website
- Understand how customers interact with our site
- Communicate with you about your enquiry or order
Cookies and website tracking
Our website uses cookies and similar technologies to improve your experience and measure performance.
We may use tools such as Google Analytics and advertising platforms (e.g. Google Ads or Meta) to understand website traffic and improve our marketing.
You can choose to disable cookies through your browser settings.
Who we share it with
We may share your information with trusted third parties where necessary, including:
- Delivery and logistics providers
- Website and technology providers
- Marketing and analytics platforms
We only share information required to perform these services.
Storage and security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Your information is stored securely using our systems and trusted service providers.
Overseas disclosure
Some of the third-party tools we use (such as analytics or cloud services) may store or process data outside New Zealand or Australia.
We take steps to ensure your information is handled securely.
Access and correction
You have the right to request access to any personal information we hold about you and to ask for it to be corrected if needed.
To do so, please contact us:
📞 07 847 0204
📮 PO Box 11062, Hamilton 3251
Updates to this policy
We may update this policy from time to time to reflect changes in our business or legal requirements.